WE ARE HERE TO HELP

Help center

The fastest way to get answers is through our Help center in our app, go into the search bar on the transfers or apps screen and
find all your questions.

I lost access to my account/card

If you’ve lost access to your account and need emergency protection, follow these steps:

1. When logging in, tap ‘I lost access to my phone number’

2. Tap Forgot Passcode and go through the procedures to reset your passcode

If you still can’t access your account, contact us through our support mobile number. The Rival team will never call you directly and ask for access to your accounts usernames and passwords.

I lost access to my account/card

If you’ve lost access to your account and need emergency protection, follow these steps:

1. When logging in, tap ‘I lost access to my phone number’

2. Tap Forgot Passcode and go through the procedures to reset your passcode

If you still can’t access your account, contact us through our support mobile number. The Rival team will never call you directly and ask for access to your accounts usernames and passwords.

I lost access to my phone number or Rival app

The fastest way to get answers is through our Help center in our app, go into the search
bar on the transfers or apps screen and find all your questions.

Enter your phone number > Select the Forget Passcode? option > Enter your email > Follow the rest of the screens to retrieve your login information or contact support for more support.

Enter your phone number > Select the Forget Passcode? option > Enter your email > Follow the rest of the screens to retrieve your login information or contact support for more support.

Enter your phone number > Select the Forget Passcode? option > Enter your email > Follow the rest of the screens to retrieve your login information or contact support for more support.

I'VE NOTICED SOME SUSPICIOUS
ACTIVITY WITH MY ACCOUNT

Frequently Asked Questions

With our global expertise and partnerships across the board, we have built a solution that is multifaceted across numerous countries including the UAE, Lithuania, Hong Kong and other EU countries.

With our approach of building clientele trust, we have numerous types of savings plans including unlocked savings which give a chance for clients to withdraw him anytime throughout the day.

All stocks purchased are not solely CFD’s, they are owned by you. Yes owned by you, you can earn dividends on your stocks too.

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